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Reference Guides & Request Tip Sheets - PDFs

  • What’s New in iEXCHANGE for ICD-10 (09/21/15)
    Description: This reference guide provides information on the changes in iEXCHANGE® to comply with ICD-10 coding requirements that are effective on October 1, 2015.
    PowerPoint [.pptx] | Adobe Acrobat [pdf]
  • Whats New in iEXCHANGE (01/24/14)
    This reference guide is designed to provide information on the difference in iEXCHANGE®, with the upgrade to Aerial 4.1 (2014). 
  • User Quick Reference Guide (03/11/11)
    This reference guide is for all users and is designed to provide basic information regarding how to get started and access iEXCHANGE®, information regarding the features and functions of the website, FAQ’s and who to call for troubleshooting and support. 
  • User Quick Reference Guide - Admin (03/11/11)
    This reference guide is intended for the iEXCHANGE® system administrators within each provider office/ facility and provides quick tips about the additional administrative transactions available to those users. 
  • iEXCHANGE® Search Tip Sheet (06/04/14)
    This tip sheet includes an overview of the steps for Facilities to find updates and outcomes of requests submitted via iEXCHANGE® through Treatment Update Search and Treatment Search.
  • Request Tip Sheet - Inpatient (03/11/11)
    This tip sheet includes an overview of the steps required for Acute Hospitals, Chronic/ Special  Hospitals, and Nursing Facilities to submit an Inpatient Request for Delmarva via iEXCHANGE®
  • Request Tip Sheet - Other (03/11/11)
    This tip sheet includes an overview of the steps required for Facilities to submit Waiver (Outpatient) Requests for Delmarva via iEXCHANGE®.
  • See Acute Care for
    Maryland 3808 & UB04 Authorization Number Conversion Tool

Support Information

  • Provider Services: 1-866-571-3629


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Note: Registered providers will retain and use their current username and password. To reset your password, contact the iEXCHANGE® System Administrator in your office or facility for assistance.

iEXCHANGE® (MEDecision) Administrator Support:
(610) 540-0256